| Frequently Asked Questions |
Are your products approved by aviation regulatory governing bodies for weight & balance and runway analysis?
Is STAR easy to use?
What type of training is required with STAR?
Will STAR integrate with my core operating system?
What hardware investments are required to run STAR?
Can ASAP provide a complete package of hardware with the STAR program installed?
How is your STAR system kept up-to-date?
If an airport is not found in the STAR system, how do we acquire it?
How is the STAR system updated if we do not have Internet connectivity?
How can ASAP STAR help increase my operational revenue?
How can ASAP STAR increase flight safety?
How does ASAP STAR reduce paperwork?
How does ASAP STAR help maximize payload?
How does STAR support the needs of Chief Pilots?
How does STAR support the needs of Directors or VPs of Operations?
How does STAR support the needs of Safety Directors?
Why should Dispatch Managers be interested in STAR?
How does STAR support the role and needs of Pilots?
Why should Fleet Managers be interested in STAR?
How can STAR help Load Planners?
Why does it make sense for me to use ASAP printed manuals?
Why would I want to spend the money to upgrade from printed manuals to STAR?
How do I know if you have my aircraft is in your library? How long will it take for you to build a new aircraft into your database?
How often is your airport data updated?
How does ASAP handle NOTAMS?
What airport characteristics factor into your runway analysis data?
When are turn procedures for obstacle avoidance available?
Is information for intersection departures available?
Can you provide runway analysis in kilograms?
How large/small are your customers’ operations?
How do you assist with revision control regulations for paper manuals?
Your weight and balance substantiation reports are done with the working manifest and tables in the Adjusted Weight Method. What is the Adjusted Weight Method?
Does ASAP maintain our OEW?
Are your products approved by aviation regulatory governing bodies for weight & balance and runway analysis?
Our systems are compliant with all aviation regulatory governing body's rules and and regulations. Each operator must have the data approved by their specific regulatory authority / POI (Principle Operations Inspectors). Our systems have a proven track record, having been approved by many POIs.
Is STAR easy to use?
Yes. STAR was built with the pilot in mind. That is why the system features oversized touch-screen buttons in the same layout as a Flight Management System (FMS) keypad. The data input follows a logical sequence that should be intuitive to any pilot or dispatcher. In the case of the weight & balance systems, the system dynamically calculates all loadings and C.G. locations as the user input their variables such as fuel weight, number of passengers, or cargo containers. This allows the user to see real-time if the aircraft is within acceptable limits and alter weight placement if necessary.
What type of training is required with STAR?
STAR requires minimal training of no more than two hours to understand the system.
Will STAR integrate with my core operating system?
Yes, the system is Microsoft-based with open database architecture.
What hardware investments are required to run STAR?
STAR runs on standard off-the-shelf PCs for flight operations personnel and on all Electronic Flight Bags.
Can ASAP provide a complete package of hardware with the STAR program installed?
No. We rely on dedicated hardware providers and can refer accordingly.
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How is your STAR system kept up-to-date?
STAR will look for an internet connection and automatically update the system and databases if needed.
How is the STAR system updated if we do not have Internet connectivity?
ASAP can send updates to the system via CD or other media type on a monthly basis.
If an airport is not found in the STAR system, how do we acquire it?
ASAP offers 24/7 services. Simply call us and we will enter the airport data and then you can download the information from our secure online extranet.
How can ASAP STAR help increase my operational revenue?
STAR increases operational revenue by maximizing payload, reducing engine maintenance and fuel cost, reducing fuel costs through more fuel-efficient center of gravity loading procedures, reducing the time required to perform manual data input, enabling faster turn times, and reducing the risk governing body-related penalties.
How can ASAP STAR increase flight safety?
- Computerized weight & balance combined with runway analysis performance ensures that all limits are in compliance. The computerized STAR system ensures accurate takeoff speeds, thrust settings and stabilizer settings - eliminating human calculation error.
- Any changes in passengers, cargo, fuel, MEL/CDL, or atmospheric conditions can be quickly entered, with calculations returned instantly so that crews have exact data. This feature eliminates both the potential rushing of manual calculations and the temptation to make assumptions that the numbers are approximated with sufficient accuracy.
- Flight crews are removed from having to manually calculate performance data or corrections, freeing more time to concentrate on other aspects of pre-flight procedures.
- Non-standard engine failure turn departure procedures are displayed, when applicable, requiring the user to physically view the procedure before receiving the final performance data. This ensures that the crew is aware of any non-standard procedures for their flight.
- The system maintains each aircraft's Operational Empty Weight (OEW) and checks each time for updates to the system. Correct Operational Empty Weights are always being used.
- Airport data is automatically updated for each revision cycle immediately. Crews can be assured that they are using the most up to date information.
- STAR ensures regulatory compliance in weight & balance and runway analysis performance data calculations.
- STAR removes human error in determining if all weight & balance limitations are met. A recent cargo airline survey determined that 80 percent of all manual weight & balance manifests were incorrect by exceeding a loading limitation.
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How does ASAP STAR reduce paperwork?
Electronically stored forms and transmitted electronically to the airline server for archival purposes. Using STAR means a paperless cockpit, a priority of many regulatory authorities. It also eliminates the need for cockpit paper maintenance.
How does ASAP STAR help maximize payload?
Computerized placement of cargo ensures the best loading scenario for maximized payload. Exact calculations of runway analysis performance data give maximum performance limits without conservative adjustments for atmospheric conditions and MEL/CDL items.
How does STAR support the needs of Chief Pilots?
STAR helps Chief Pilots through a number of specific features and benefits, including:
- Standardization of weight & balance and runway analysis across multiple fleet types. The STAR system ensures that pilots have correct takeoff speeds, thrust settings, flap settings, and stabilizer settings for the exact aircraft configuration and atmospheric conditions.
- Manual flight crew calculations are removed and replaced with accurate computer calculations.
- The STAR system quickly calculates all weight & balance and runway analysis performance data, thus reducing possible flight crew departure delays.
- The system is easy to use and intuitive by nature, meaning that everyone involved in pre-flight planning can obtain accurate weight & balance and runway analysis performance data.
How does STAR support the needs of Directors or VPs of Operations?
The STAR system assists Directors and VP-Operations in the following ways:
- The STAR system ensures uniformity of the entire workforce, as well as offering a complete solution to an airline's complete weight & balance, and runway analysis performance needs.
- With STAR, all airport data is self-contained within a worldwide airport database, and is updated automatically through the ASAP web site, eliminating the need for multiple personnel, complex procedures, and possibility of human error inherent with maintaining paper manuals.
- STAR allows flight crews to instantly reduce runway length due to last minute NOTAM shortening, thus eliminating costly flight delays. STAR produces all necessary information at a flight crew’s fingertips to avoid costly delays.
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How does STAR support the needs of Safety Directors?
The STAR system helps Safety Directors by contributing to increased flight safety in a number of ways, including:
- Computerized weight & balance combined with runway analysis performance ensures that all limits are in compliance. The computerized STAR system ensures accurate takeoff speeds, thrust settings and stabilizer settings - eliminating human calculation error.
- Any changes in passengers, cargo, fuel, MEL/CDL, or atmospheric conditions can be quickly entered, with calculations returned instantly so that crews have exact data. This feature eliminates both the potential rushing of manual calculations and the temptation to make assumptions that the numbers are approximated with sufficient accuracy.
- Flight crews are removed from having to manually calculate performance data or corrections, freeing more time to concentrate on other aspects of pre-flight procedures.
- Non-standard engine failure turn departure procedures are displayed, when applicable, requiring the user to physically view the procedure before receiving the final performance data. This ensures that the crew is aware of any non-standard procedures for their flight.
- The system maintains each aircraft's operational empty weight (OEW) and checks each time for updates to the system ensuring correct operational empty weights are always being used.
- Airport data is automatically updated for each revision cycle immediately. Crews can be assured that they are using the most up to date information.
- STAR ensures FAA compliance in weight & balance and runway analysis performance data calculations.
- STAR removes human error in determining if all limitations are met. A recent cargo airline survey determined that 80 percent of all manual weight and balance manifests were incorrect by exceeding a loading limitation.
Why should Dispatch Managers be interested in STAR?
STAR helps Dispatch Managers by:
- Using the dispatch function to determine runway analysis maximum weight calculations for the departure, arrival and alternate stations all on one easy to use screen, reducing manpower workload.
- Reducing errors by eliminating the need to look at runway analysis manuals. The system provides an automatic method of calculating the data for non-standard situations and inoperative equipment compared to today having the dispatcher manually calculate the data for non-standard situations with human error involved.
- Eliminating paper updates, reducing unintentional overlooks of updates and the required time to update manuals. The STAR system automatically updates the data through an internet connection.
How does STAR support the role and needs of Pilots?
Pilots benefit from the STAR system by:
- Instantly accessing runway analysis and weight & balance data through a simple online method.
- Pilots no longer have to graph the final zero fuel and takeoff center of gravity to ensure the aircraft is loaded within limits. With STAR, data on all variables is computer-calculated using exact atmospheric conditions, aircraft inoperative systems, aircraft icing, etc. This removes the possibility of human calculation error and reduces the time involved for calculation, freeing up time for the pilot to accomplish checklists; discuss departure procedures, and perform other pre-departure actions.
Why should Fleet Managers be interested in STAR?
STAR benefits Fleet Managers by:
- Ensuring that correct, up-to-date operating empty weight data is always being used.
- Eliminating the problems of transposing numbers from tables and manuals to the weight & balance manifest. With STAR, the system completes these tasks automatically then electronically stores the manifests for mandatory archiving, retrieval of historical data, and data trending analysis.
How can STAR help Load Planners?
STAR benefits Load Planners by:
- Determining placement of cargo for efficient loading and ensuring that all limit restrictions are accounted for.
- Eliminating the hassle for the Load Planner to rework the manifest many times to ensure loading of the aircraft is within limits.
Why does it make sense for me to use ASAP printed manuals?
ASAP printed manuals offer up-to-date, highly reliable information:
- Runway Analysis
- Weight & Balance
- Extensive Database on Aircraft Types, Runways
- Obstacle Avoidance Procedures (Turn Procedures)
- Managing NOTAMS (Notice to Air Men)
- Compliance with Regulatory Authorities
Why would I want to spend the money to upgrade from printed manuals to STAR?
ASAP’s STAR systems provide exact calculations based on continuously updated and verified data. STAR also provides complete integration of runway analysis and weight & balance features in an easy to use, intuitive interface. STAR is the one-stop shop for all pre-flight performance based calculations. Whether your operation is passenger or cargo based, our team of aerospace engineers can custom tailor STAR to meet your exact operational requirements, maintaining the streamlined user interface that sets STAR apart from the rest.
ASAP’s STAR software is PC and Mac compatible, ACARs transmissible, and Windows-based. It is compatible with most flight bag hardware, and provides real-time updates of all runway and aircraft data through around-the-clock online access.
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How do I know if you have my aircraft is in your library? How long will it take for you to build a new aircraft into your database?
Please contact our team to determine the availability of your aircraft. If we do not currently have your aircraft in our database, build time for a new aircraft/engine performance model usually takes two to three weeks upon receipt of your aircraft AFM.
How often is your airport data updated?
Airport characteristics are updated monthly. If a customer has new information on a specific location before a revision is issued then we will update our database as required.
How does ASAP handle NOTAMs?
We monitor NOTAMs and issue analyses based on long-term NOTAMs in revisions. Short-term NOTAMs can be easily created by the customer using our systems.
What airport characteristics factor into your runway analysis data?
Obstacles, slope, elevation, and runway lengths (including TORA, TODA, ASDA, LDA).
When are turn procedures for obstacle avoidance available?
Many general engine-failure procedures are built into the ASAP airport database. Further development of general and/or custom turns will be handled in a timely manner.
Is information for intersection departures available?
Hundreds of intersection lengths are already in our database. Customers can contact us to create new intersection analyses or build it themselves through the NOTAM function.
Can you provide runway analysis in kilograms?
Yes.
How large/small are your customers’ operations?
We have an extremely diverse client base, from small passenger charter operations to large cargo operations.
How do you assist with revision control regulations for paper manuals?
We use multiple checks and balances to assure matching dates and revision numbers throughout the updates.
Your weight and balance substantiation reports are done with the working manifest and tables in the Adjusted Weight Method. What is the Adjusted Weight Method?
The weight and Center of Gravity (CG) units are combined into one number. The weight is rounded to the nearest 100 or 10 pounds with the CG units being the last three digits. Therefore, only one column of numbers needs to be totaled instead of two separate columns of numbers needing to be totaled. This significantly redcues human error in calculations
Does ASAP maintain our OEW?
Yes. As changes are made to the aircraft, we will update the OEW for each configuration accordingly.
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